Justine Youssef

Office Manager

With years of experience in Real Estate, and having grown up in Wollongong, Justine brings enthusiasm and a strong wealth of local area knowledge to the LJ Hooker Figtree team. Previous work in both sales administration and property management means that Justine has a broad knowledge of real estate and can provide a holistic approach to managing our office.

Justine's customer service background has given her the experience to know how to deal with conflict and difficult situations, and to be able to work hard toward a fair resolution for all parties. Justine is constantly looking for new learning experiences and training, yet at the same time brings a hunger, passion and enthusiasm to management that is rarely seen within the industry.

Backed by a great brand and highly dedicated and experienced Director, Justine truly provides that A1 experience that you have been missing.


What our customers say

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Justine is one of the most exceptional real estate agents I have encountered in my 10 years in the property market. Justine initially showed me through an inspection with great attention to detail. I brought back our application at the second inspection and she patiently and politely went through the paperwork with me to make sure I hadn't missed anything. After the landlord had accepted our application I requested Justine to have another inspection so my husband could have a viewing (he had unfortunately been away for work at the previous inspections). She immediately organised a time to be there that day and was punctually present. She was extremely understanding of our situation and let us have adequate time at the inspection to make sure the property would suit our growing family.She also organised for us to pay the booking deposit in such an easy manner, going out of her way to send me the details by text message when I was out and about. Justine's strengths in communication and her cheerful nature combined with the ease in which she dealt with us made the process of signing the lease and verifying the entry condition report a real breeze. A couple of minor repairs that were required in the first couple of weeks were addressed immediately by Justine. All the correspondence we've had since the start of our tenancy has also been precise and extremely helpful in regards to all aspects of renting. Justine has my highest recommendation as a real estate agent and I wish her all the best in her career as I strongly believe she should be promoted to the highest ranks for her demonstrated capabilities.

S Carolan. - May 2016

I have been thoroughly impressed with Justine and her ability to handle my rental. Justine has surpassed my expectations and I feel very confident in her ability to continue the management of my property at Port Kembla.

Shantelle K. - Nov 2015